Gall Thomson certificate number: FM 588505
Gall Thomson was assessed and awarded ISO 9001 for Quality Management
in 2013. This means Gall Thomson operates a Quality Management System
containing procedures and documentation that adhere to the high
standards expected from ISO 9001.
The ISO 9001 Quality Management System includes the following:
Management that is committed to an ISO 9001 Quality Management System
Gall Thomson management is committed to a documented and
comprehensive Quality Management System and places high priority on
activities that are critical to meeting the expectations of customers.
Structured resource management
Staff are trained to operate within the Quality Management System.
The work infrastructure and environment also meets customer and
regulatory requirements.
Customer service
Products and services are delivered within a defined strategy that
meets the expectation of customers. Order processing and development are
communicated and controlled within an effective and efficient system.
Product realisation
Product design and development is documented and is constantly
reviewed and evaluated against strict and defined performance criteria.
Measuring satisfaction
Documented procedures monitor customer satisfaction and ensure
products produced by Gall Thomson conform to stringent quality control
processes.



